Effective Date: January 1, 2025
Platform: GoLeap ("we", "our", or "us")
This Privacy Policy describes how GoLeap collects, uses, shares, and protects the personal information of users who interact with our mobile apps (iOS and Android), web app, and related services.
By using our App, you consent to the data practices outlined in this policy.
1. Information We Collect
1.1 Information You Provide to Us
- Account Information: Name, email address, password, and optionally your profile photo.
- Activity Logs: Adventure logs, photos, reviews, comments, and shared experiences.
- Support Requests: Any information you provide when contacting support.
1.2 Automatically Collected Information
- Device Information: Device type, operating system, browser, unique identifiers.
- Usage Data: Interactions within the app, page visits, clicks, time spent, referral URLs.
- Location Data: If you grant permission, we may collect GPS/location data to enhance recommendations.
2. How We Use Your Information
We use the information to:
- Provide and personalize your experience on the App.
- Display curated adventure activity recommendations.
- Enable you to participate in community discussions and publish your logs.
- Improve the platform through analytics and usage patterns.
- Communicate important notices, updates, or support responses.
3. Sharing Your Information
We may share your information in the following cases:
- With other users: Information you post publicly (e.g., comments, adventure logs) is viewable by others.
- With service providers: Trusted third parties who assist in operations (e.g., hosting, analytics, email services).
- For legal reasons: If required by law, court order, or to protect the rights and safety of users or the public.
We do not sell your personal data to third parties.
4. Cookies & Tracking Technologies
We use cookies, beacons, and similar technologies to:
- Understand usage behavior.
- Maintain user sessions.
- Improve navigation and experience.
You can manage cookies via your device or browser settings.
5. Data Retention
We retain your personal data as long as your account is active or as needed to:
- Fulfill service obligations.
- Comply with legal requirements.
- Resolve disputes.
You may request deletion of your data by emailing support@goleap.me.
6. Security
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. Use the App at your own risk.
7. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal data.
- Withdraw consent for data processing.
- Object to or restrict data use.
To exercise these rights, contact us at support@goleap.me.
8. Children's Privacy
We do not knowingly collect data from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
9. International Data Transfers
Your data may be transferred and stored on servers outside your country. By using the App, you consent to this transfer, subject to appropriate safeguards.
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through the App or your registered email. Continued use of the App implies acceptance of the updated policy.